Refund Policy

This policy explains when refunds are available for one-time Prabhas SaaS plan purchases, such as Seedha Bill Basic, Pro and Max.

1. How our plans work

• Plans are one-time purchases with no auto-renewal.
• Building and previewing invoices is always free.
• A plan’s invoice credits are consumed only when you download the final PDF.

2. When you can get a refund

• Duplicate or accidental charges for the same plan.
• A payment was deducted but your plan was not activated.
• A technical problem on our side that we cannot resolve and which prevents you from using the plan, and you have not used any invoice downloads.

3. When refunds do not apply

• Invoice downloads from the plan have already been used (digital goods consumed).
• Change of mind after the plan has been used.
• Issues caused by incorrect data you entered (e.g. wrong GSTIN or rates).

4. How to request a refund

Email support@prabhassaas.in within 7 days of payment with your registered email and your payment ID. We’ll respond within 3 business days.

5. Processing

Approved refunds are returned to your original payment method, typically within 5–7 business days, depending on your bank.

6. Contact

Questions about a payment or refund? Email support@prabhassaas.in or write to Prabhas SaaS, 579/1, 5th Street, Chidambara Nagar, Opposite to Library, Mathur, Dt: Pudukkottai, Tamil Nadu - 622515, India.